5/1 Banks

DIALOG>> I have to run an errand at the bank.

A: Where are you going?
B: I have to run an errand at the bank.
A: Can't you do it online?
B: No, I can't. I have to pay some bills. Plus, I lost my debit card.
A: Oh, I see.
B: I have to get one reissued.
* run an errand: 볼일을 보다


RESPONSE>> Banks have changed over the years. How are banks today different from in the past?

Banks, like everywhere else, have changed with the times.
ex> Fashion trends change with the times.

Many of the changes at banks have been driven by customer complaints.
ex> Companies should listen carefully to customer complaints.

Every bank now has a ticket machine that holds your place in line for you.
ex> Could you hold my place for me?

Customers can now sit down comfortably while they wait for their number to be called out on the screen.
ex> My name was not called out.

During the summer banks are famous for their air-conditioning, which is cranked up on hot, sticky days.
* crank up: 세게, 크게 틀다
ex> Can you crank up the volume?

Another big change is online or mobile banking.

Customers can now take care of their business from the comfort of their homes via these services.
* take care of one's business: 볼일을 보다
* from the comfort of one's home: 집에서 편안하게
ex> You can buy things from the comfort of you home.


@ I can't find my bankbook.
통장을 못 찾겠어

1. People's thoughts change with the times.
2. I had to wait for an hour for my number to be called out.
3. Crank up the music as loudly as you can.
4. I have to run an errand in the afternoon.